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Returns & Exchanges



Returns and exchanges are simple and hassle-free at Clotheslines.com. We strive to exceed your laundry needs.

We stand behind our products and are proud to offer a 100% Satisfaction Guarantee. If, for any reason, you are unsatisfied with any of our products, you can exchange or return the product(s) within 30 days of your purchase for a full refund. We 
aspire to resolve all returns and exchanges within 24-48 business hours and aim to please with absolutely no restocking fees.

Unsatisfied with a product? Check out our many other great products, and if you see something you like, you can exchange products.

If you have any questions or concerns, please contact us.


Returns
  • All returns will gladly be accepted for new or unused items within 30 days of purchase.
  • Shipping charges are non-refundable.
  • Free shipping is one way.
  • Gift cards are non-refundable.
  • Refunds will be credited to the original method of payment. 
  • All returns must be accompanied with a Return Merchandise Authorization (RMA) number.
Please allow up to two weeks to receive your refund. This is the time it takes to receive the returned product(s), inspect them, and process a refund.

Please contact us with your order number and the item number of the product(s) you wish to return to obtain a Return Merchandise Authorization (RMA) and for Return Instructions.


Exchanges
  • All exchanges will gladly be accepted for new or unused items within 30 days of purchase.
  • For all exchanges, we are happy to send the new product(s) free of additional shipping fees.
  • Any difference in price will be refunded to the original method of payment.
  • All exchanges must be accompanied with a Return Merchandise Authorization (RMA) number.
Please allow up to two weeks to receive your new product(s). This is the time it takes to receive the returned product(s), inspect them, and process your order.

Please contact us with your order number and the item number of the product(s) you wish to exchange to obtain a Return Merchandise Authorization (RMA) and for Return Instructions.


Damaged

In the rare event you received your product damaged, you must notify us within 14 days of receipt.
We only ship new products so any damages most likely occurred during delivery.
The packaging must be retained for products that have been damaged.

Once notified, we will advise the shipping carrier to retrieve the damaged product and, upon receipt, we will send a replacement product as soon as possible.