Shipping & Delivery
Where We Ship
We are located in California and proudly ship throughout the U.S.A. & Canada.
- Free Shipping on all orders over $99 in the contiguous
Europe - UK
- Please visit Clotheslines.uk if you are located in Europe or any other surrounding regions.
In accordance with state law, sales tax is collected on orders originating from California at the rate of 9.25% of your orders subtotal.
We're happy to provide a
safe and secure online checkout with great economical shipping rates. All Canadian International orders will incur a flat 10% of the orders subtotal to cover duties and taxes. We have found this works best so you don't receive any surprise fees after your order has been delivered which are most often greater than 10%.
Who We Ship With
Orders are shipped with the following services:
UPS Ground - Serving USA
UPS Standard - Serving Canada
USPS Priority - For orders containing smaller items
We only deliver to P.O. Boxes if USPS is chosen as the shipping method for your order. Unless requested, orders will be delivered without a signature required. If no one is home, it is the drivers responsibility to decide to leave it at the door or elsewhere depending on the drivers familiarity with your delivery. Canada orders will require a signature confirmation upon delivery.
How Much is Shipping
It's FREE for all orders $99+ in the contiguous USA! We work hard to ensure our rates are fair and reasonable and that's why we're partnered with UPS to provide the absolute best rates for you. We understand shipping direct to your door is a true convenience that saves time, money, and any hassles and we're proud to be able to offer this service for free.
It's quick and easy to calculate the exact shipping cost for individual products or combined shipping on multiple products, simply add the product(s) you would like to your shopping basket, then select "view full shopping cart", and enter the following details including your city, state, country, and postal code and this will determine your exact shipping costs.
Shipping costs are calculated and charged exactly based on the weight of the product(s) and the shipping postal code. Please note that many of our products ship by dimensional weight, not actual weight, due to their size and dimensions.
When We Ship
We pride ourselves on fast and accurate shipping ensuring orders are shipped within 1-3 business days. Once shipped, delivery to your door can take between 7-10 business days, but is usually much quicker. Orders are not processed or shipped on Saturday, Sunday, or any major holiday.
Please check individual product pages for exact estimated delivery lead times on specific items. You will receive an email confirmation with tracking number once your order has been shipped so you'll know when your order will arrive. You can track your order at anytime by logging into your account. UPS also offers Delivery Options that allow you to change the delivery date to fit your schedule which can be done when tracking your order.
Out of Stock
If a product you would like shows an out of stock status, we can notify you by email when the product is back in-stock. Simply click the "notify me" link by the product status on the product page.
We aim to please and will do our best to meet your needs. If you have a specific shipping request, please let us know by contacting us beforehand or making note of it in the delivery notes section at checkout. If for any reason, we can't fulfill your shipping request, we will notify you prior to shipping your order.
Pay After Delivery
If you choose to pay with a PayPal account, you may wish to select the option to Pay After Delivery during checkout with PayPal. You won't be charged a dime until 14 days after your purchase at which time Paypal will withdrawl the money from your bank account. Click here to activate! Please contact PayPal with any questions about Pay After Delivery.